Refund and Delivery Policy

1. Who sells the programme

The programme is sold by BEYONDSCHOOL LTD, Companies House 17442481, 128 City Road, London EC1V 2NX, United Kingdom. BEYONDSCHOOL LTD processes your payment and handles every refund request. Contact: support@beyondschool.nl · +31 6 4457 8030.

2. Delivery

The programme is a digital service: online coaching, a learning platform, a community and live sessions. Nothing is shipped, so there are no shipping costs and no delivery times for physical goods.

You get access to the learning platform, the community and the coaching as soon as your agreement is concluded (clause 5 of our terms). We send your access details to the email address on your agreement. If you have not received them, email support@beyondschool.nl and we will sort it out.

3. No cooling-off period

Because access starts immediately, you expressly ask us to begin straight away when you enter into the agreement, and you give up the right to cancel within fourteen days. There is therefore no cooling-off period and no refund of what you have paid or still owe (clause 7 of our terms).

4. No refund for results

We give no guarantee of revenue, profit or any other result, and no refund if the result does not come (clause 8 of our terms). If you pay in instalments, the full amount remains due, also if you stop early (clause 6).

5. When you do get money back

• A payment error. If you were charged twice, or charged more than the amount in your agreement, we refund the difference in full.
• A refund we agree in writing. If we agree a refund with you in writing, we pay it as agreed.
• Your statutory rights. This policy does not limit any right to a refund that you have as a consumer under mandatory law.

6. How to request a refund

Email support@beyondschool.nl with your name, the email address on your agreement, the date and amount of the payment, and what went wrong. We respond within fourteen days. An approved refund is paid back to the payment method you used, such as your card, iDEAL or Bancontact, through the same payment provider.

7. Governing law

This policy is governed by the laws of England and Wales, like our terms and conditions.